Personal Effectiveness
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»   Finance For Non-Finance Executives
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»   Advanced Financial Accounting
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»   Consultative Selling Skills
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»   Service Skills Excellence
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  Behavioral Skills
»   Supervisory Skills
»   Corporate Studio
»   PMS-Review,Feedback,Coaching/Counseling
»   Performance Appraisal Excellence
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»   Behavior Based Interviewing
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»   Learn To Live & Live To Learn
»   Stress Affects Effectiveness
Personal Effectiveness »  
  Communication Skills Basic
Days: 2 days
Unit 1 - Communication Basics
  Topic A 4 C's of Communication
  Topic B Verbal & Non Verbal
Unit 2 - Upward /Downward
  Topic A Inter and Intrapersonal Communication
  Topic B Organizational Communication
Unit 3 - Decoding & Encoding
  Topic A Perception Vs Reality
  Topic B Listening - Active
Unit 4 - 7 Principles
  Topic A Assertive, Passive Aggressive
Unit 5 - Writing Skills
  Topic A Basic Writing Skills
  Topic B Effective Sentences And Paragraphs
Unit 6 - Writing Specific Messages
  Topic A Business Letters & Reports
  Topic B Opinionated Messages
Unit 7 - Understanding Proposals
  Topic A Formal Proposals
  Topic B Client-Focused Proposals
Unit 8 - Email Etiquette
  Topic A Do's & Don'ts of E-mails
  Topic B Capturing Attention

 
 
 
We never listen,
when we are eager to speak.
 
 
 
 
  Advanced Communication Skills
Days: 2 days
Unit 1 - You & Communication
  Topic A Why Communication Fails?
  Topic B Listening is a Skill
Unit 2 - Communication Style
  Topic A Communication Style Inventory
  Topic B Know your style, Be Flexible
Unit 3 - Conflict Basics
  Topic A Interactive Skills
  Topic B 9 Verbal Behaviors at Work
Unit 4 - Managing The Balance
  Topic A Assertiveness Inventory
  Topic B Assertiveness - How
Unit 5 - Using NLP
  Topic A Neuro Linguistic Programming
  Topic B Visual, Auditory, Kinesthetics
Unit 6 - Enriched Language
  Topic A Sensory Specific Language
  Topic B Meta Messages
Unit 7 - Your Language
  Topic A Positive Powerful
  Topic B Negative Inflammatory
 
 
 
Deliver your words,
not by number but by weight.