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| Days - 2 Days |
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Unit 1 - Interpersonal Relationships Can
Magnify Your Personal Power |
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Topic A |
The Communication Cycle & Filters And Barriers |
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Topic B |
Understanding Styles And Communication Style Inventory |
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Topic C |
Building Rapport Via Respect, Trust And Credibility |
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Unit 2 - Communication » Assertiveness &
Feedback |
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Topic A |
Assertiveness Inventory ; Understanding Assertive Behavior |
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Topic B |
Jo Hari Window - Interpersonal Tool |
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Topic C |
Feedback – Giving And Receiving Gracefully |
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Unit 3 - Understanding Team Work & My Own
Team Skills |
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Topic A |
Fundamentals Of Team Work |
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Topic B |
Functioning Effectively |
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Topic C |
Managing Conflict At Work |
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